Shipping & Returns

SHIPPING


WHERE IS MY ORDER?
If you have any questions about your delivery, please check the shipment status here:
➡️ https://app.gokarla.io/track/bedrop/finder



The delivery time for available products is usually 3-5 days after receipt of order and payment.

The prices stated on the product pages include VAT and other price components. In addition to the prices quoted, we charge the following shipping costs per order. You will be informed of the shipping costs again on the product pages, in the shopping cart and on the checkout page.

Delivery is made as an insured package with DHL.

Germany always by insured DHL shipping

Please note:

  • We ship smaller orders with DHL / Post small parcel (delivery time 2-3 days longer)
  • We ship larger orders with DHL Paket
from an order value of 49 Euro
free of charge
Orders under 49 Euro
4,90 Euro


Austria, Netherlands, Italy, Luxembourg, Belgium, France, Portugal, Sweden, Bulgaria, Spain & other EU countries via insured ParcelOne shipping

from an order value of 49 euros
free of charge
Orders under 49 euros
4,90 Euro

Great Britain by insured ParcelOne shipping

from an order value of 99 euros
free of charge
Orders under 99 Euro
9,90 Euro

Switzerland & Liechtenstein

from an order value of 99 CHF
free of charge
Orders under 99 CHF
9,90 CHF


Customs duties are rarely or not at all incurred, should these arise afterwards, please contact us. We will find a solution for everything!

Special feature Switzerland & Liechtenstein:


-> All other countries on request (e-mail, Whatsapp or Telegram)!

RETOURE

You can return the goods to us within 14 days without giving any reason. Please note the withdrawal form and the important note.

Important note:
Please note that the goods can only be returned if the seal is not damaged!


The returns address (at your own expense) is:

FLBE Health GmbH
c/o Lumundi Versand GmbH
Industrial Park 12
48739 Legden