Shipping & Returns
SHIPPING
The delivery time for available products is usually 2-3 days after receipt of order and payment.
The prices stated on the product pages include VAT and other price components. In addition to the prices quoted, we charge the following shipping costs per order. You will be informed of the shipping costs again on the product pages, in the shopping cart & on the checkout page.
Delivery is made as an insured parcel with DHL.
Germany by insured DHL shipping
from an order value of 49 Euro
|
free of charge
|
Orders under 49 Euro
|
4,90 Euro
|
Austria, Netherlands, Italy, Luxembourg, Belgium, France, Portugal, Sweden, Bulgaria, Spain & other EU countries by insured ParcelOne shipping
from an order value of 49 euros
|
free of charge
|
Orders under 49 euros
|
4.90 Euro
|
Switzerland, Liechtenstein & Great Britain by insured ParcelOne shipping
from an order value of 99 euros
|
free of charge
|
Orders under 99 Euro
|
9,90 Euro
|
Customs duties are rarely incurred, should these arise afterwards, please contact us. We will find a solution for everything!
Special feature Switzerland & Liechtenstein:
- No customs clearance fees!
- does not include the import or value added tax of the recipient country, this must be paid in any case.
(Source: https://www.ezv.admin.ch/ezv/de/home/information-firmen/steuern-und-abgaben/einfuhr-in-die-schweiz/mehrwertsteuer.html)
-> All other countries on request (e-mail, Whatsapp or Telegram)!
RETOURE
You can return the goods to us within 14 days without giving any reason. Please note the withdrawal form and the important note.
Important note:
Please note that a withdrawal of the goods is only possible if the seal is not damaged!
The returns address (at your own expense) is: